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Meet the team

Kerry Povey at The Company Solicitor

PROFILE

Kerry’s experience from working in hospitality and raising a family shines through in her personal and nurturing approach to our clients. Kerry ensures that our clients receive an excellent experience and she holds a key role in guiding them through their journey with us.

KEY RESPONSIBILITIES

  • Co-ordinate new enquiries
  • Support all clients
  • Support legal advisers
  • Support the firm administratively
  • Ongoing contribution towards the firm’s success
LinkedIn

Kerry Povey

Support Team – Client Liaison & Legal Assistant

Kerry, client liaison and legal assistant, was recruited to ensure our unique brand extends to every part of the client experience. Kerry provides our front of house services and offers a very warm welcome to all whether it be in person or by telephone. Kerry is an incredible addition to our team and will ensure your every need is met.”

Helen Moore, Managing Director

SUPPORT TEAM

The support team is a critical part of the business’ success and they are highly commended for their work.

The support team provides support to both clients and legal advisers to ensure a high level of client care and proactivity. The support team is made up of front of house services, legal assistants, paralegals and trainee solicitors. The support team works in a collaborative way to ensure an impressive concierge service is available to our clients.  Nothing is too much trouble for our support team.

TEAM LEADER

The support team is managed by Rachel Toulmin, Solicitor. Rachel ensures that the team is provided with ongoing training and supervision to ensure quality in terms of work and support provided to clients.

SUPPORT TEAM RESPONSIBILITIES
 

  • Front of house services to ensure a warm welcome
  • First point of contact for new enquiries
  • Administrative support
  • Client liaison in person, by telephone and email
  • Provision of terms and conditions
  • Dealing with subject access requests
  • Co-ordinating replies to subject access requests
  • Case management for employment or court proceedings
  • Preparing bundles and collating documents
  • Basic drafting of legal documents, pleadings and letters
  • Cost updates to client and insurers
  • Legal costings at the conclusion of a matter
  • Providing support to legal advisers where required

PROFESSIONAL HISTORY

The Company Solicitor
March 2018 – Present

Client Liaison & Legal Assistant

Saffrons Bistro
Feb 2013 – March 2016

Manager

Aalps College
April 2008 – Oct 2011

Life Skills Instructor

Kestrel Gallery
Jan 2004 – March 2007

Personal Assistant & Manager

Puttini Restaurant
Jan 2000 – Jan 2004

Manager